New debt service for vulnerable social groups

It has been revealed by different surveys that anyone can find it too complicated to grasp all the nuances of availing money through personal loans and credit cards. The choice between a secured loan, an unsecured loan, a credit card and an overdraft is often diffcult for many people, especially for the representatives of more vulnerable social groups.

In an attempt to change things for the better, a new service has been introduced by the CCCS. It is targeted at vulnerable consumers and designed to help them when they are unable to decide which type of loan to apply to or when they don’t know how to manage their finances.

Anyone who can’t cope with their money problems, either because of older age, or mental health problems or incapacity will be given help with things like claiming benefits, clarifying personal loan and credit card details, filling in forms, dealing with lenders if needed, etc.

The CCCS has estimated that the new Debt Advocacy Service will be able to help about 12,000 disabled and older individuals with their loan debts per year.

The aim of the service is to make sure vulnerable individuals not only get free, professional and impartial debt advice, but additional help if it is necessary.


The cultural transformations that have made people accept life in debt have had a direct impact on the approach youngsters take to money matters, which could lead to negative consequences in the long run as many of the next generation would resort to IVAs to cope with serious financial issues.

When we put efforts into our work and get paid for this, we get an amazing feeling of satisfaction. Our hard hard work seems to have been remunerated financially. We go shopping and buy the items we need and the items we simply want.